Privacy policy
1. Introduction
Welcome to LUSSORA Fragrances. Your privacy is critically important to us.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, subscribe to our newsletter, or interact with our brand online.
By accessing lussorafragrances.com, you agree to the practices described in this policy.
2. Information We Collect
We collect both personal and non-personal data when you interact with our website.
Personal Information
We may collect the following:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through payment gateways)
Order history
Feedback or customer support queries
Non-Personal Information
We may also collect:
IP address
Browser type and device
Pages visited and time spent on our site
Referral source (e.g., Google, Instagram)
3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Send order confirmations and updates
Respond to your inquiries or requests
Improve our website experience
Send promotional offers, updates, or newsletters (only if you opt-in)
Prevent fraud and ensure site security
Analyze website performance and visitor behavior (via tools like Google Analytics)
4. Sharing of Your Information
We do not sell, rent, or trade your personal data.
We may share information with trusted third parties, including:
Payment gateways (e.g., Razorpay, Stripe)
Courier or shipping partners
Email marketing services (e.g., Mailchimp, Zoho)
Analytics tools (e.g., Google Analytics, Facebook Pixel)
All third parties must comply with data privacy and protection laws.
5. Cookies & Tracking Technologies
Our site uses cookies to:
Remember your preferences
Enable website functionality
Collect anonymized data for analytics
Show you relevant ads (retargeting)
You can control cookie usage through your browser settings.
6. Data Protection & Security
We use industry-standard security measures, including:
SSL (Secure Socket Layer) encryption
Firewall protection
Secure third-party payment integrations
However, no system is 100% secure. We recommend keeping your passwords private and using secure networks.
7. Email & Communication Preferences
If you opt-in to our newsletter or email list, we may send you:
Exclusive product launches
Discounts and offers
Brand stories and updates
You can unsubscribe at any time by clicking the link in the email or contacting us at lussorafragrances@gmail.com.
8. Your Data Rights (GDPR/India DPDP Bill Ready)
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications
To request any of these, email us at lussorafragrances@gmail.com.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
10. External Links
Our website may contain links to third-party websites or social media (e.g., Instagram). We are not responsible for their privacy practices. Please review their policies separately.
11. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in the law, our practices, or technology. All updates will be posted on this page with the new effective date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
📧 Email: lussorafragrances@gmail.com
🌐 Website: www.lussorafragrances.com