Lussora Fragrances | Effective from: 28 June 2025

1. Introduction

By using lussorafragrances.com, you agree to the terms below. These Terms govern your use of our website and purchase of any product from Lussora Fragrances, a luxury perfume brand based in Delhi, India.

2. Eligibility & Account

• You must be at least 18 years of age.
• You are responsible for your account security and all activities under it.

3. Product Information

• Products are described as accurately as possible.
• Minor scent or design variations may occur due to artisanal processes.
• Prices may change without prior notice.

4. Orders & Payment

• Orders are confirmed via email after successful payment.
• We accept UPI, debit/credit cards, net banking, and wallets.
• Suspicious or invalid orders may be declined.

5. Shipping & Delivery

• Orders are shipped within 1–3 working days.
• Delivery may take 5–10 working days depending on your location.
• Tracking information will be shared via email.

6. Returns & Refunds

• Opened perfume bottles cannot be returned for hygiene reasons.
• For damaged or incorrect orders, contact us within 48 hours with proof.
• Refunds or replacements are processed within 7 business days of approval.

7. Intellectual Property

• All content including logos, text, designs, and images is property of Lussora Fragrances.
• No content may be copied, shared, or modified without written permission.

8. User Content & Conduct

• We may use your reviews, photos, or testimonials for promotional purposes.
• Do not engage in fraudulent, harmful, or disruptive activities on the website.

9. Promotions & Gift Cards

All offers are subject to individual terms. They cannot be combined or converted to cash unless specifically stated.

10. Warranty Disclaimer

Our products are sold “as-is.” Please test before full use. We do not guarantee uninterrupted website service.

11. Limitation of Liability

We are not liable for any indirect damages. Our liability is limited to the value of the order placed.

12. Indemnity

You agree to indemnify and protect Lussora against any legal issues arising from your misuse of the website.

13. Force Majeure

We are not responsible for delivery failures caused by natural disasters, lockdowns, or other uncontrollable events.

14. Governing Law

These terms are governed by Indian law. All disputes are subject to courts in Delhi, India.

15. Changes to Terms

We may update our Terms from time to time. Continued use of the website implies your acceptance of the changes.

16. Contact Us

For any assistance, reach us at:
📧 care.lussora@gmail.com
📞 +91 87877 55119
🏢 Delhi 110042, India